| DIGITAL
WORLD SHOP
THE NAME
YOU CAN ALWAYS TRUST !!!
Digital
World Shop team is dedicated to providing the public with the best price,
assortment and expertise on consumer electronics, photo and video equipment.
We are courteous, friendly, and always have the customer in mind. Our
Motto is:
“YOU COSTOMERS ARE EVERYTHING,
WITHOUT YOU NOTHING ELSE MATTERS!”
Join the Digital World Shop family for Service, Selection, and Satisfaction.
When you are looking for any sort of photo, video, gsm phone, multi system
vcr and TV or any electronic need, your first and only stop should always
be Digital World Shop.
Contact us:
We can be best reached by email, we will answer all requests
promptly.
e-mail: customerservice@dworldshop.com
Digital World Shop Inc.
246 5th avenue suit #600 new york NY 10001 PHONE: (212) 481-3286
FAX: (212) 481-1827
FQ.
ASKED QUESTIONS:
1.
How soon can I expect my order to ship after it has been paid for?
2.
What shipping methods do you use, and can I upgrade my shipping?
3.
How much are the shipping fees?
4.
If I live in N.J. can I pick up from your retail location and do I have
to pay N.J. taxes?
5.
What are your International shipping policies on customs fees?
6.
What do I do if my package was lost or damaged?
7
.If you still have a question…
1.
How soon can I expect my order to ship after it has been paid for?
Orders are processed each day Monday through Friday. If your payment is
received after 3:30 P.M. E.S.T. or on a weekend, it is processed on the
next business day. Within hours of processing your order, we pick out
the items you have selected and get them ready for shipment. After your
order has been processed and shipped, UPS usually takes 2-7 days to arrive.
Once shipped (usually within 24-48 hours of receipt of your payment) we
then e-mail you a UPS tracking number. You may view the shipping status
of your order by visiting: www.ups.com
If you need your item faster (or even overnight!), expedited shipping
is available at an additional cost. Please feel free to contact us for
express shipping quotes.
2.
What shipping methods do you use, and can I upgrade my shipping?
We use UPS and USPS as shipping
sources. Yes, Shipping method can be upgraded for an additional fee.Please
contact us via e-mail.
3.
How much are the shipping fees?
The shipping fees for all of our products are clearly stated on the checkout
page. For international shipping cost please contact us.
4.
If I live in N.J. can I pick up from your retail location and do I have
to pay N.J. taxes?
Sorry, but we're just not
equipped to allow individual customers to pick up merchandise. We pride
ourselves on our rapid turnaround time and almost everything ships out
within 24-48 hours of receipt of payment.
Yes any shipping within N.J are subject to N.J. taxes. If you live in
New Jersay state, please add the appropriate sales tax to your purchase
price. Failure to do so will result in a delay of shipping
5.
What are your International shipping policies on customs fees?
We strongly follow all International customs rules and regulations on
local customs fees. It is against the law for us to reduce the winning
invoice price or to declare merchandise as "used" or "gifts",
so please don't ask us to do so. We declare accordingly and make no exceptions!
6.
What do I do if my package was lost or damaged?
If a package arrives damaged,
please hold onto the merchandise and all packing materials until advised
otherwise by UPS. You may call UPS Customer Service at 1-800-PICK-UPS
(1-800-742-5877).
7.
If you still have a question…
If you have any additional questions or comments please don't hesitate
to contact us by e-mail. We try to answer all e-mails promptly.BACK
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